Terms of service

 

Welcome to Bownd.
By accessing or purchasing from our website (www.bownd.co), you agree to comply with the following Terms of Service.
Please read them carefully before using our site.

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1. General Information

This website is operated by Bownd. Throughout the site, the terms “we”, “us”, and “our” refer to Bownd.
We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, and policies stated here.

By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

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2. Products and Orders

All our products are described and presented as accurately as possible.
As many of our garments are handcrafted or made-to-order, minor variations in color, texture, or finish may occur.
Such differences are not considered defects but a natural result of artisanal production.

We reserve the right to limit the quantities of any product or service we offer and to discontinue any item at any time.

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3. Pricing and Payment

All prices are listed in EUR (€) unless otherwise stated.
Prices are subject to change without notice.
Payment must be completed at the time of purchase through the payment methods available at checkout.

We are not responsible for any fees or charges imposed by your payment provider or bank.

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4. Shipping and Delivery

Orders are processed within the time frame stated on each product page.
As many of our items are made-to-order, production times may vary.
Once shipped, you will receive a confirmation email with tracking information.

Bownd is not responsible for delays caused by customs, weather, or postal disruptions.
International customers are responsible for any import duties or taxes that may apply.

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5. Returns and Refunds

Please refer to our Refund & Return Policy for detailed information on eligibility and process.
Customized or made-to-order items are non-refundable, except in the case of manufacturing defects.

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6. Intellectual Property

All content on this site, including images, text, designs, logos, and videos, is the property of Bownd.
You may not reproduce, distribute, or exploit any part of the site or its content without prior written permission.

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7. Privacy and Data Protection

Your privacy is important to us.
Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

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8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our site or products.
By using this website, you acknowledge that all purchases are made at your own discretion and risk.

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9. Changes to Terms of Service

We reserve the right to update or change these Terms at any time.
The most current version will always be posted on this page.
Your continued use of the site after any changes constitutes acceptance of those modifications.

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10. Contact Information

For questions about the Terms of Service, please contact us at:
📧 hello@bownd.co